Placing an order on our site is really simple:
Step 1. Choose your products and click 'Add to cart'. You cart will pop up showing you what you have added to the cart. Click on "Continue" to add more items to your cart, or move onto the next step to complete your purchase.
Step 2. Tell us about any special instructions or notes in the box provided. Make sure the check the box "I agree to the terms and conditions" and then click 'Checkout'. (You will be asked your preferred shipping method in Step 5 and this will be added to your total then).
Step 3. You are taken to PayPal, sometimes the language will be in Chinese, especially when accessing on a mobile device or iPad. To change the language on Paypal you need to access the full desktop site (either use a computer or use the browser settings on an Android), when you see the whole webpage there is a language selection in the top right - '繁體中文', click this and then select 'English'. If you have a Paypal account already enter your username and password. If you haven't, fill in all your details (this allows you to make a one off purchase with Paypal without creating an account).
Step 4. Enter and Confirm your details. If you have a discount code to use, please enter it into the relevant box and click "Apply". Click 'Continue'.
Step 5. Select your preferred shipping method. (Remember we offer free pick-up at 3 different locations). If you have a discount code to use, you still have a chance to use it here! Please enter it into the relevant box and click "Apply".
Step 6. Click 'Continue to payment method'
Step 7. Click on "Complete Order". You will be redirected to PayPal to complete your purchase securely, where you can use your Paypal account or a credit card to complete your purchase. You have the option to sing in to your Paypal account, or to "Check out as Guest". For guests, enter your credit card details, and click "Pay Now"
Step 7. Await confirmation email.
Step 8. Pick-up/take delivery of your order.
Step 9. Enjoy using our products!!!
Step 10. Send us your feedback, we love to hear how are products are being used.